Certifications

Technical Support Fundamentals

Troubleshooting methodology, hardware and software basics, and the customer-support mindset.

The Bits and Bytes of Computer Networking

TCP/IP, DNS, DHCP, subnetting, and how data moves across networks.

Operating Systems and You: Becoming a Power User

Windows and Linux administration from both the command line and GUI.

System Administration and IT Infrastructure Services

Directory services, managed infrastructure, and IT service management.

IT Security: Defense Against the Digital Dark Arts

Encryption, authentication, network hardening, and security best practices.

Crash Course on Python

Python fundamentals: data types, functions, and object-oriented basics.

Using Python to Interact with the Operating System

Scripting file systems, processes, and OS-level tasks with Python.

Introduction to Git and GitHub

Version control, branching, and collaborative development workflows.

Troubleshooting and Debugging Techniques

Systematic debugging, root-cause analysis, and performance tuning.

Configuration Management and the Cloud

Infrastructure-as-code with Puppet and managing cloud fleets at scale.

Automating Real-World Tasks with Python

Automating reporting, file handling, images, and REST APIs end to end.

Foundations of Cybersecurity

Security domains, the threat landscape, and the security analyst role.

Play It Safe: Manage Security Risks

Risk frameworks (NIST CSF), security controls, and audits.

Connect and Protect: Networks and Network Security

Network protocols, common intrusion vectors, and hardening.

Tools of the Trade: Linux and SQL

Linux command line and SQL queries for security investigations.

Assets, Threats, and Vulnerabilities

Asset classification, attack surfaces, and vulnerability management.

Sound the Alarm: Detection and Response

SIEM tools, IDS, packet analysis, and incident response.

Automate Cybersecurity Tasks with Python

Python for security: regular expressions, parsing, and algorithms.

Put It to Work: Prepare for Cybersecurity Jobs

Incident escalation, stakeholder communication, and SOC workflows.

Foundations: Data, Data, Everywhere

The data analysis lifecycle and structured analytical thinking.

Ask Questions to Make Data-Driven Decisions

Stakeholder-focused problem framing and effective questioning.

Prepare Data for Exploration

Data types, sampling, bias awareness, and database fundamentals.

Process Data from Dirty to Clean

Cleaning, validating, and verifying data with spreadsheets and SQL.

Analyze Data to Answer Questions

Organising, formatting, and analysing data with spreadsheets and SQL.

Share Data Through the Art of Visualization

Data storytelling and interactive dashboards with Tableau.

Data Analysis with R Programming

R, RStudio, the tidyverse, and reproducible analysis.

Google Data Analytics Capstone: Complete a Case Study

An end-to-end case study from business question to presentation.

The Critical Role of IT Support Staff in Healthcare

How IT support sustains clinical operations and patient care.

Health Information Technology Fundamentals

EHR systems, health data standards, and clinical workflows.

Operations and Patient Safety for Healthcare IT Staff

Uptime, change management, and safety in clinical environments.

Healthcare Data Security, Privacy, and Compliance

HIPAA, protecting PHI, and healthcare compliance obligations.